Frequently Asked Questions

  • No. Picture Palace Tattoo is a private studio and works by appointment only, so we’re unable to take walk-ins.

    Consultations can be arranged by appointment if you’d like to come in and chat or view available flash. We ask that all bookings be submitted through our online booking form, where flash is also available to view.

    For new flash releases and the occasional last-minute availability, we recommend subscribing or following us on Instagram for updates.

  • Tattooing does involve a level of discomfort, but pain tolerance varies from person to person. Some areas of the body are more sensitive than others, so what feels intense for one person may be manageable for another. If you’re concerned about pain, We are happy to offer guidance on placement and what to expect.

  • Please have a look at the aftercare section on our website, it has all the information you need for the aftercare process.

  • Vouchers are available on our website.

  • Yes, consultations are available when necessary. However, to use time effectively, We prefer that you provide as much detail as possible through the submission form and via email. This helps us keep track of your ideas while designing, as important details can sometimes be forgotten in conversation. If an in-person consult is essential, we can certainly arrange a time.

  • When booking in, it’s expected that you’re familiar with each artist and trust the style and creative approach. That said, your comfort and satisfaction are incredibly important to us. If something about the design doesn’t feel right, please don’t hesitate to speak up. We welcome feedback and won’t take offence.

  • We allow three reschedules per paid deposit and require a minimum of 72 hours notice to reschedule your appointment. Deposits are non-refundable, but you may transfer your deposit to a new date if sufficient notice is given. Otherwise we will need to rebook you with a new deposit. That said, we do understand life happens - please just keep us informed as soon as possible.

    If are a repeat rescheduler (I know some of you can’t help it) you will be asked to front half of your appointment as a non refundable deposit.  Please respect this, it always makes things awkward having to ask but unfortunately shuffling an appointment multiple times can leave significant gaps in our calendars!  

    Please note if you cancel / reschedule on a Saturday Booking more than once I will no longer book you on a weekend spot - these are our most requested days and make a huge impact on our work if there are multiple reschedules. 

  • Great question—and one that depends on a few factors!

    We charge by the piece, not by the hour. You’ll either receive an exact quote or a rough estimate if some details are still being finalized. If anything changes—like size, placement, or added elements—We will always confirm and update the quote before we begin. You’ll never be charged more than what we’ve agreed on the day of your appointment.

    Pricing depends on a few things: how familiar We am with the design style, size, placement, level of detail, complexity, and the time required to draw and tattoo it.

    Here’s a general guide:

    • Minimum charge: $180 (for tattoos under an hour)

    • Half-day session: $700 (10:00 AM – 12:00/1:00 PM)

    • Full-day session: $1200 (10:00 AM – 4:00 PM)

    If you’re unsure where your idea might fall, feel free to submit your concept and we’ll get back to you with a personalized quote!

  • The studio is open by appointment only from Tuesday to Saturday, between 10:00am and 4:00pm. Generally we do not offer late-nights or Sunday appointments but depending on individual artist schedules we may be able to make something work.

  • At this time, no we do not offer payment plans. A deposit is required to secure your booking, payable via bank transfer. Banking details will be provided once we confirm your appointment date and time. The remaining balance is due on the day of your session and can be paid in cash or by bank transfer after your tattoo is completed. Please avoid sending payments in advance beyond the deposit.

  • Yes, we offer one complimentary touch-up within 12 months of your original appointment. Any additional touch-ups after that will start at $150. Please note that areas like hands and feet tend to fade a lot faster due to frequent use and exposure—I do not offer free touch-ups for tattoos in those locations.

  • No, we don’t offer Eftpos as a payment option in the studio, Payments are made by cash or bank transfer.

  • Absolutely! You’re welcome to bring a support person. If you’d like to bring more than one person, please let us know in advance, as it is a small space. For health and safety reasons, we cannot allow children under the age of 12 years old in the studio.


  • In some cases, we may tattoo 16+ with parental or guardian consent, depending on the design and placement. Please contact us directly to discuss if this applies to you.

    Please keep in mind, Valid ID is required for all clients—this includes a driver’s license, passport, or proof-of-age card. If you’re under 18 with guardian consent, both you and your guardian will need to bring valid ID.

  • Please do your best to make your appointment on time - however if you are going to unavoidably late, please email me as soon as possible with an expected time of arrival.

    If you are more than 30 minutes late to your appointment with no prior communication this will be treated as a no-show with a forfeit of deposit. With the appointment being cancelled after 60 minutes of no communication from the start time of the appointment . 

    If you are running over 30 late you may be charged for this time. 

  • Deposits

    • All deposits are non-refundable.

    • Three reschedule is allowed with transfer of deposit if made at least 72 hours prior to your appointment. The deposit will be held for a maximum of 1 year without an appointment booked in.

    • If you reschedule a fourth time, the deposit will be forfeited and a new deposit will be required to secure a new appointment.

    • The minimum deposit is $100.00

    • Deposits must be made within 48 hours of booking your slot.

    • Deposits are non-transferable.

    • In the event of unforeseen circumstances where your artist is unable to work, we reserve the right to reschedule your appointment. When this happens the one reschedule with your deposit does not apply.

    • Please note that dates fill up quickly. Without a deposit, your appointment is not secured and may be taken by another client. Deposits are non-refundable, so please ensure you are fully committed before making payment.

    Designs

    • For complex design work, a linework draft will be sent the night before your appointment. This allows for minor tweaks and adjustments. Shading will be completed on the day.

    • Major design changes may require a new appointment and a new deposit. Please be as specific as possible when booking—I want to get it right the first time!

    • Small designs (e.g., script, symbols, butterflies) will not be sent out prior unless previously discussed.

    • We reserve the right to decline concepts that do not align with my style, including but not limited to: watercolour, traditional (Ta Moko).

    • We do not tattoo traditional or cultural designs, such as ta moko.

    • I will not copy or replicate another artist’s work.

    Charges

    • Our minimum charge is $150.

    • Quotes are design-based, not time-based. If you are booked for a day, it does refer to a specific number of hours.

    • Quotes include minor design tweaks, but major changes or change of mind will require a new quote.

    Please do not book if:

    • You are pregnant or breastfeeding. For ethical and safety reasons, I cannot offer tattoos in these circumstances until there is supported, concrete evidence that it is safe to do so.

    • You have strenuous exercise scheduled in the week or two after your appointment.

    • You have important plans on the same day as your tattoo appointment. While I can give a time estimate, I cannot guarantee exact timing.

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